Read Lives on the Line: How the Philippines became the World's Call Center Capital (Global and Comparative Ethnography)

Lives on the Line: How the Philippines became the World's Call Center Capital (Global and Comparative Ethnography)

Jeffrey J. Sallaz

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Description:The call center industry is booming in the Philippines. Around the year 2005, the country overtook India as the world's "voice capital," and industry revenues are now the second largest contributor to national GDP. In Lives on the Line, Jeffrey J. Sallaz retraces the assemblage of a global market for voice over the past two decades. Drawing upon case studies of sixty Filipino call center workers and two years of fieldwork in Manila, he illustrates how offshore call center jobs represent a middle path for educated Filipinos, who are faced with the dismaying choice to migrate abroad in search of prosperity versus stay at home as an impoverished professional. A rich ethnographic study, this book challenges existing stereotypes regarding offshore service jobs and sheds light upon the reasons that the Philippines has become the world's favored location for "voice." It looks beyond call centers and beyond India to advance debates concerning global capitalism, the future of work, and the lives of those who labor in offshored jobs.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Lives on the Line: How the Philippines became the World's Call Center Capital (Global and Comparative Ethnography). To get started finding Lives on the Line: How the Philippines became the World's Call Center Capital (Global and Comparative Ethnography), you are right to find our website which has a comprehensive collection of manuals listed.
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ISBN: 0190630655

Description: The call center industry is booming in the Philippines. Around the year 2005, the country overtook India as the world's "voice capital," and industry revenues are now the second largest contributor to national GDP. In Lives on the Line, Jeffrey J. Sallaz retraces the assemblage of a global market for voice over the past two decades. Drawing upon case studies of sixty Filipino call center workers and two years of fieldwork in Manila, he illustrates how offshore call center jobs represent a middle path for educated Filipinos, who are faced with the dismaying choice to migrate abroad in search of prosperity versus stay at home as an impoverished professional. A rich ethnographic study, this book challenges existing stereotypes regarding offshore service jobs and sheds light upon the reasons that the Philippines has become the world's favored location for "voice." It looks beyond call centers and beyond India to advance debates concerning global capitalism, the future of work, and the lives of those who labor in offshored jobs.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Lives on the Line: How the Philippines became the World's Call Center Capital (Global and Comparative Ethnography). To get started finding Lives on the Line: How the Philippines became the World's Call Center Capital (Global and Comparative Ethnography), you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Lives on the Line: How the Philippines became the World's Call Center Capital (Global and Comparative Ethnography)

Lives on the Line: How the Philippines became the World's Call Center Capital (Global and Comparative Ethnography)

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