Read Getting Started in Service Design: A How-To-Do-It Manual for Librarians

Getting Started in Service Design: A How-To-Do-It Manual for Librarians

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Description:Service design is a holistic, collaborative methodology that puts the user at the center of the service delivery model. Because this approach prioritizes users and their overall experience, it’s a valuable framework that librarians and administrators can use as a group to assess, revise, and create library services, spaces, and workflows. In this book, the authors use an action-oriented assortment of exercises, templates, and tools to make service design more accessible to all types of libraries. Escorting readers through all the fundamentals, this how-to-do-it manual* introduces the service design concept, what it is used for, and how it can benefit every institution;* includes a checklist for determining if service design is the best approach;* describes the four necessary phases for any service design project, with key exercises for thinking in service design terms to craft a “thick description” of the library’s users and behavior;* explains the importance of making assessment part of the fabric of the library, and offers tools following through;* reviews real-life examples of implemented service design, spotlighting how students and researchers use library services;* provides templates for documenting service design; and offers advice for moving forward and managing change.This book is the perfect primer for those new to the methodology as well as a useful reference to consult throughout a service design project.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Getting Started in Service Design: A How-To-Do-It Manual for Librarians. To get started finding Getting Started in Service Design: A How-To-Do-It Manual for Librarians, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

Pages: 120

Format: PDF, EPUB & Kindle Edition

Publisher: —

Release: —

ISBN: 0838915647

Description: Service design is a holistic, collaborative methodology that puts the user at the center of the service delivery model. Because this approach prioritizes users and their overall experience, it’s a valuable framework that librarians and administrators can use as a group to assess, revise, and create library services, spaces, and workflows. In this book, the authors use an action-oriented assortment of exercises, templates, and tools to make service design more accessible to all types of libraries. Escorting readers through all the fundamentals, this how-to-do-it manual* introduces the service design concept, what it is used for, and how it can benefit every institution;* includes a checklist for determining if service design is the best approach;* describes the four necessary phases for any service design project, with key exercises for thinking in service design terms to craft a “thick description” of the library’s users and behavior;* explains the importance of making assessment part of the fabric of the library, and offers tools following through;* reviews real-life examples of implemented service design, spotlighting how students and researchers use library services;* provides templates for documenting service design; and offers advice for moving forward and managing change.This book is the perfect primer for those new to the methodology as well as a useful reference to consult throughout a service design project.We have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Getting Started in Service Design: A How-To-Do-It Manual for Librarians. To get started finding Getting Started in Service Design: A How-To-Do-It Manual for Librarians, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Getting Started in Service Design: A How-To-Do-It Manual for Librarians

Getting Started in Service Design: A How-To-Do-It Manual for Librarians

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