Read Get certified - ITIL 2011 Foundation Accredited Course for Self-study

Get certified - ITIL 2011 Foundation Accredited Course for Self-study

Ana Cecilia Delgado

4.9/5 (14270 ratings)

Description:This is not another book for self-study, it is an accredited course for ITIL® 2011 Foundation adapted for self-study. It is based on our proven live classroom course with the required content to understand the fundamentals of ITIL and pass the associated exam. The content is structured for easy review so that the reader can remember the key aspects of ITIL Foundations and reach a clear understanding of service management. It also contains over 150 exam sample questions with answers and rationale, very similar to real exam that will help the reader to prepare for the certification.The author is an experienced trainer accredited by APMG. She is recognized as a top-notch trainer for ITIL® education at foundation, intermediate and MALC levels and as a reputable consultant in IT service management and IT governance. Certified as ITIL® Expert, ISO/IEC Consultant Manager, COBIT, Business Process Management Consultant and many others. The course is based on the official syllabus ensuring nothing is left to prepare for the associated certification.Contents at a Glance:-Introduction to ITIL-The purpose, objectives and scope of each service lifecycle stage-The purpose, objectives and scope of each service management processes-The ITIL key concepts and terms of each service lifecycle stage-The key activities of service management processes-The functions of service operation-Technology considerations-Competences and skills-Review questions at the end of each chapter-The official MOCKs examsWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Get certified - ITIL 2011 Foundation Accredited Course for Self-study. To get started finding Get certified - ITIL 2011 Foundation Accredited Course for Self-study, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Description: This is not another book for self-study, it is an accredited course for ITIL® 2011 Foundation adapted for self-study. It is based on our proven live classroom course with the required content to understand the fundamentals of ITIL and pass the associated exam. The content is structured for easy review so that the reader can remember the key aspects of ITIL Foundations and reach a clear understanding of service management. It also contains over 150 exam sample questions with answers and rationale, very similar to real exam that will help the reader to prepare for the certification.The author is an experienced trainer accredited by APMG. She is recognized as a top-notch trainer for ITIL® education at foundation, intermediate and MALC levels and as a reputable consultant in IT service management and IT governance. Certified as ITIL® Expert, ISO/IEC Consultant Manager, COBIT, Business Process Management Consultant and many others. The course is based on the official syllabus ensuring nothing is left to prepare for the associated certification.Contents at a Glance:-Introduction to ITIL-The purpose, objectives and scope of each service lifecycle stage-The purpose, objectives and scope of each service management processes-The ITIL key concepts and terms of each service lifecycle stage-The key activities of service management processes-The functions of service operation-Technology considerations-Competences and skills-Review questions at the end of each chapter-The official MOCKs examsWe have made it easy for you to find a PDF Ebooks without any digging. And by having access to our ebooks online or by storing it on your computer, you have convenient answers with Get certified - ITIL 2011 Foundation Accredited Course for Self-study. To get started finding Get certified - ITIL 2011 Foundation Accredited Course for Self-study, you are right to find our website which has a comprehensive collection of manuals listed.
Our library is the biggest of these that have literally hundreds of thousands of different products represented.

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Get certified - ITIL 2011 Foundation Accredited Course for Self-study

Get certified - ITIL 2011 Foundation Accredited Course for Self-study

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